Recently the FTC issued guidance on what businesses should know about the Fair Credit Reporting Act and Social Media. You have some job openings at your company or maybe you’re thinking of promoting people to new positions. You’ve winnowed that stack of resumes down to some promising candidates. Now it’s nitty gritty time: background checks. […]
Why Handling Mistakes Well Is a Key to Amazing Customer Service
Properly handling mistakes can enhance customer service. Shep Hyken details some reasons why this can be true in this article. Good customer service becomes noticeable for two reasons: A company or brand can be known for amazing customer service and experience. Customers may notice the employees’ attitude; how easy they are to do business with […]
The Danger of Driving High on Marijuana
This article By Beth Greenfield in Fortune Magazine highlights the danger of driving high on marijuana. The results of this article are highlighted so that employers can be made aware of the danger of having employees drive vehicles, any vehicle, on the road. You are exposing yourself to catastrophic lawsuits if you do not take […]
Employer Zero-Tolerance Marijuana Policy Justified Termination
This article from Littler presents a recent federal court decision that agreed an Illinois employer had the right to enforce a zero-tolerance policy on marijuana use. And if you are not an employer in Illinois you can still benefit from the article’s advice. Off-the-job marijuana use can trigger employee discipline so long as it is […]
Will Use of CBD Produce a Positive for Marijuana?
We receive many questions about CBD Oil e.g. will use of CBD produce a positive for marijuana? The answer is not a YES or NO but rather it depends. It is a very complicated subject. An article in Mountain West Wire discusses this question. A summary is presented below. But we encourage visiting the article […]
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