Do you want either quick turnaround of background checks or accurate background checks? Unfortunately you can’t have both. We covered some of the reasons you can’t have it both ways in this prior blog post. We posted this blog about six years ago. And, the more things change, the more they stay the same, as […]
More Americans Testing Positive for Marijuana After Workplace Accidents
A new article from New England Biz Law is shining a light on a growing link between the use of marijuana after workplace accidents. We have covered the alarming link between the two in past blogs. As the trend continues, it is important for employers to stay vigilant. The percentage of American employees who are […]
Reasons for Rescinding a Job Offer
The hiring process is incredibly difficult, and nobody wants to find themselves rescinding a job offer to an otherwise-qualified candidate unless necessary. Employers today are feeling the squeeze of a competitive hiring market. When possible, employers should consider performing a drug test and background check before extending a job offer. Before doing so, check with […]
Effectively deter and detect drug use at work
The primary goal of workplace drug testing is to deter and detect drug use at work. Why is it better for employers to anchor their workplace drug testing policy on deterrence rather than impairment? We recently read this column from Safety and Health Magazine that presents the argument that workplace drug testing is better than […]
Two Ridiculous Customer Service Debacles and What Can Be Learned
This article from Shep Hyken about customer service debacles is quite illustrative. All organizations need to focus on instructing employees how to ask for help when faced with a confusing situation. Have you encountered similar situations to those described by Shep Hyken below? In 1996 the U.S. hosted the Summer Olympics. I’ll never forget reading […]
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