What action by your sales reps makes for a better customer experience? This article from Shep Hyken is well worth the read. Below is a brief summary of the article but we encourage you to read the article in its entirety. “Curiosity killed the cat.” According to Wikipedia, this saying first appeared in a 1598 […]
Consumer reporting agencies must assure maximum possible accuracy
Why should consumer reporting agencies follow reasonable procedures to assure maximum possible accuracy? Because it is the law, and it is fair to individuals applying for jobs. We, at Randisi & Associates, Inc., often feel tremendous pressure to turn around criminal conviction reports quickly. But turning around criminal conviction reports We often feel tremendous pressure […]
Human Resource teams can boost business productivity
The business world is competitive, and companies must be productive to stay on top of the competition. One subtle way they can gain an edge is through their human resources (HR) department as listed in this article. We have provided a summary of the article below. We encourage you to review the article in its […]
Are You Using AI in the Hiring Process?
A Reuters article contained news of a US company using AI in the hiring process. A China-based tutoring company has agreed to settle a U.S. government agency’s novel lawsuit claiming it used hiring software powered by artificial intelligence to illegally weed out older job applicants. The 2022 lawsuit against iTutorGroup Inc was the first by […]
There Is a Right Way and a Wrong Way to Deliver Background Checks
A recent FTC lawsuit against two San Diego based consumer reporting agencies shows there is a right way and a wrong way to deliver background checks. Insist on FCRA compliance and transparency from background report providers. The companies sell consumer background reports through their Instant Checkmate and TruthFinder websites. The FTC says they assemble and merge information […]
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