The EEOC announced their year-end litigation round up for fiscal year 2023. It provides a list of those actions that employers should focus on avoiding. As we always recommend, an employer should solicit the counsel of competent legal counsel. In general, policies and procedures should be in your manual and the manual should be updated […]
If it’s working fine, why should we change?
If a process is working, why should we change it? If you don’t change the process and get better, somebody else will. And that threatens your organization. This excellent article from Shep Hyken came to our attention regarding the need to always change for the better. We have below a summary of the article but […]
The Employee Hierarchy of Needs Requires Good Employee Experience
This is a great article from Shep Hyken on employee management and your employee experience and how it relates to a strong customer experience. Enjoy! Before you can have a strong customer experience, you must have a good employee experience. So, here are the five levels of the pyramid that make up The Employee Hierarchy […]
Debunking Common Oral Fluid Testing Misconceptions
This article presents the benefits of oral fluid testing, commonly referred to as saliva testing. Its ease of use, established testing protocols at laboratories and the ability to collect a sample anytime, anywhere only scratches the surface when it comes to the long list of benefits that come with oral fluid testing. We have presented […]
Problems of employees returning to work after COVID shutdowns
This article highlights the problems of employees returning to work after COVID shutdowns. We have sprinkled some of our previous blog posts in the summary below. For example, one employee got used to drinking several glasses of wine during the workday when working 100% remotely for the past three years. Now, ordered back to the […]
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